Heather Ostertag

As the President of FACTOR, Heather is required to liaise with government, broadcasters and the Industry, but even outside her FACTOR duties, Ms. Ostertag is an active member in the Canadian music community. She is the current chair of the Canadian Country Music Association (CCMA), and is a life-time director on the Board of Directors for the East Coast Music Awards.

Ms. Ostertag has been well recognized by the music industry. She has been twice voted one of Canada's 30 Top Most Influential Music Executives. The East Coast Music Association appointed her an "Honorary Lifetime Director" in 1995, and the Canadian Association of Broadcasters honoured her with the Ruth Hancock "Friend of the Industry" award in 1996. She has since been inducted into the Canadian Music Industry Hall of Fame and awarded the Harris Alumni Award for Excellence in Music Industry Education. In February 2002, the FACTOR Board of Directors presented her with an award for Integrity and in 2003 she was appointed a Member of the Order of Canada.